Water District #119

32730 NE Big Rock Rd ~ Duvall, WA 98019 ~ 425 788-2885
Office Hours : Monday - Thursday ~ 9:00 AM - 3:30 PM

Billing & Payment Information

Meters are read in the first week of every odd month for water used in the previous 2 months.

Bills are mailed the 15th of every odd month.

Payments are due by the 15th of each even month. Payments received after the due date will be assessed a 10% late fee. Unpaid bills are subject to disconnection and a $65.00 reconnection fee.

The District will send late notices which also serves as a shut off notice. Any bills not paid by the due date are subject to disconnection. The district does not make courtesy phone calls to warn of disconnection.

Should an account become delinquent, a lien may be placed on the property until full payment is made. A Penalty Fee of $500 will be added to cover the legal and administrative cost involved in placing the lien.

All bills will be sent directly to the property owner or legal representative and will be solely the owner's responsibility. $2.00 charge will be added for duplicate bills sent to tenants. The District will not assist in collection activities.

An on-line payment option is available. For more information please visit the On-line Payment section.

It is important to pay your bill on time. Since the District purchases ALL of its water from the City of Seattle, when someone does not pay their bill, all their neighbors have to cover the cost!

Payments can be mailed to:

Water District #119
32730 NE Big Rock Rd
Duvall, Wa

Leak Credit Policy

The Leak Credit Policy is to allow the Commissioners to adjust large water bills arising from leaks in customer-maintained extensions of the water system. This applies to the water line extending from the customer's meter to the first connected structure. High water usage attributable to 3rd parties (such as construction companies), readily discoverable by customer's due diligence, attributable to the customer's active or gross negligence, are unexplained, or caused by simple failures to turn off water are not eligible for credit.

For information on how to check your system for leaks, click here.

Any customer desiring a leak credit must first submit a written request to the district office giving a complete explanation of the circumstances for the high billing and their reason for requesting a credit. If necessary, District personnel will then investigate the customer's meter and system to determine if district equipment may be at fault. If no defect is found in the district system, then the customer will need to attend a meeting of the Commissioners to present all pertinent information pertaining to the leak and repairs made, and to answer any questions the from the Commissioners. The Commissioners will then decide to grant or deny the leak credit request.

The leak credit formula may appear complex at first, but it is actually rather simple. It basic terms, the customer's records are examined to determine what is average consumption during the same time period in previous years. The customer must pay twice the average consumption at regular district rates. For water used in excess of this level, the rate will be at the lowest possible tier (see " Rates and Fees").

At the discretion of the Commissioners, the customer may be allowed to pay over time and without penalty. Once a credit it granted, it is important for the customer to keep to the repayment agreement as well as staying current with subsequent billings to avoid commencement of penalties and termination of water service.

A leak credit may be granted only once every three years.